Peak Health Physiotherapy uses cookies to improve your experience on our website, provide secure online booking services, and help us understand how our website is used.

This policy explains what cookies are, how we use them, and how you can manage your preferences.

What are cookies?

Cookies are small text files that are placed on your device when you visit a website. They help the website function correctly, improve performance, and provide information to the website owner about how the site is being used.

How we use cookies

We use cookies for the following purposes:

Essential cookies

These cookies are necessary for the website to function properly and cannot be switched off.

They are used to:

  • enable core website functionality

  • support secure online booking

  • maintain user sessions

  • protect against fraudulent activity

Without these cookies, services such as booking appointments cannot operate correctly.

Online booking cookies

Our website uses an online booking system to allow you to book appointments securely.

This system may place essential cookies to:

  • process bookings

  • remember session details

  • ensure security

  • optimise booking performance

These cookies do not store sensitive medical information.

Analytics cookies

We use analytics tools such as Google Analytics to understand how visitors use our website.

These cookies help us to:

  • see which pages are visited most

  • understand how users move around the site

  • improve website performance and usability

All information collected is anonymised and used only for statistical purposes.

Marketing and tracking cookies

We may use marketing cookies such as Meta or Google advertising cookies to:

  • measure the effectiveness of our marketing

  • show relevant adverts to people who have visited our website

  • limit the number of times you see an advert

These cookies help us promote our services more effectively.

Managing your cookie preferences

You can manage or withdraw your consent at any time by:

  • using the cookie banner on our website

  • adjusting your browser settings to block or delete cookies

Please note that blocking some cookies may affect how the website functions, including the ability to book appointments online.

Third party cookies

Some cookies are set by third party services we use, such as:

  • online booking providers

  • website analytics platforms

  • marketing and advertising platforms

These third parties are responsible for their own cookie and privacy practices.

Contact us

If you have any questions about this Cookie Policy or how we use cookies, you can contact us:

Peak Health Physiotherapy
Email: [your clinic email]
Website: https://peakhealthphysio.co.uk